# Affiliate Conflict Resolution

**GoAffPro** provides you with the option to set the affiliate conflict resolution.&#x20;

To set the affiliate conflict resolution, go to the **Advanced** section in the **Settings** tab of the GoAffPro admin panel.

<figure><img src="https://1200686697-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LdPzLtyP46oY7cyXnkw%2Fuploads%2FCDizgQfndxCw2VyPz9PH%2Fimage.png?alt=media&#x26;token=d3fa874b-a573-4364-baa8-2633f4796403" alt=""><figcaption><p>Settings > Advanced</p></figcaption></figure>

Here, go to the Affiliate Conflict Resolution section.

![Affiliate Conflict Resolution](https://1200686697-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LdPzLtyP46oY7cyXnkw%2F-MAPaNIvge-KgBz6lK2m%2F-MAPaxvfumCUgvv0xSIg%2Fimage.png?alt=media\&token=33384505-e7ae-491c-81f3-8735a4ad7663)

Now, select the affiliate who you want to credit for the referral sale if the customer comes to the store using two different affiliate links.

{% hint style="info" %}
The credit for the referral sale is set by default to the last affiliate whose referral link was used by the customer to visit the store.
{% endhint %}

![Select the affiliate who will be credited for the sale](https://1200686697-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LdPzLtyP46oY7cyXnkw%2F-MAPaNIvge-KgBz6lK2m%2F-MAPbQ66x9c40hK91voy%2FAnnotation%202020-06-22%20112927.png?alt=media\&token=db257e7e-7fc9-4e5a-8be7-5be7251fe907)

With the "The first affiliate" option, the first affiliate whose referral link was used by the customer to visit the store will be credited with the sale.

![](https://1200686697-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LdPzLtyP46oY7cyXnkw%2F-MAPaNIvge-KgBz6lK2m%2F-MAPbZKI_H0da4kAjVbt%2Fimage.png?alt=media\&token=ae95c128-0307-43cb-99c9-c613f541c81e)

<details>

<summary>Affiliate conflict resolution examples</summary>

**Example #1**&#x20;

If a customer visits your store directly > closes the browser > returns using affiliate A's link > closes the browser again > visits back using affiliate B's link, and then places the order.

If the affiliate conflict resolution is configured to:

* The last affiliate  = Affiliate B will earn the commission for that sale.
* The first affiliate = Affiliate A will earn the commission for that sale.
* The first affiliate (strict mode) = No affiliate earns the commission for that sale. (since the customer came to the store directly)

**Example #2**

If a customer visits using affiliate A's link > closes the browser > visits back using affiliate B's link, and places the order.

If the affiliate conflict resolution is configured to:

* The last affiliate  = Affiliate B will earn the commission for that sale.
* The first affiliate = Affiliate A will earn the commission for that sale.
* The first affiliate (strict mode) = Affiliate A will earn the commission for that sale.

</details>

{% embed url="<https://www.youtube.com/watch?v=0Dyjr-3-vV0&feature=youtu.be>" %}
Affiliate Conflict Resolution
{% endembed %}
