FAQ

Is the GoAffPro app really free?

Yes. GoAffPro does not charge you any money on the free membership. The app is completely free to use.

You also have the option to upgrade your membership to premium, where you unlock additional features such as Multi Level Marketing, Bulk Mail, Advanced customization options for the affiliate portal pages, and many more.

Can I use my own domain ?

Yes, you can set up your own affiliate portal under your domain or subdomain. As this is a process that is only recommended for advanced users, so we recommend getting in touch with our support team to help you with the process.

Check out our guide on how to set up a custom domain:

How do I enroll affiliates/influencers ?

To recruit affiliates for your program, you need to promote your affiliate program on your social media (Facebook page, Instagram, Twitter etc.) and your store's homepage (by means of a footer/header menu link or a post checkout popup). By spreading the word about your affiliate program and highlighting the benefits of becoming an affiliate with your store, you will see people showing interest in your affiliate program.

Checkout our guide on how to set up a Post Checkout Popup for your store:

How do i set up the cookie duration?

You can set the cookie duration by going to Settings > General. Here you can set the expiration date for the affiliate tracking cookie.

How do i change the affiliate portal language?

To change the affiliate portal language, go to Look and Feel > Store Profile. The current supported languages are:

  • English

  • French

  • German

  • Greek

  • Hebrew

  • Italian

  • Norwegian

  • Portuguese

  • Polish

  • Russian

  • Spanish

  • Swedish

  • Arabic

You also have the option to automatically set the language of the affiliate portal based on the affiliate's location. You can also edit specific translations, to make it easier for your affiliates to understand the affiliate portal. If your language is not listed, you can contact us at [email protected]

How are commissions calculated ?

The commissions are calculated on product price. Shipping/Taxes/Coupon discounts are excluded from the commission calculation.

Why we do this?

  • This is industry standard practice of calculating commission.

  • This creates a more transparent affiliate program, your affiliates get what they see (i.e. on your shop they see a $100 article and if you are offering 10% commission on its sale, they are sure they'll get $10 for its referral).

  • Shipping/Taxes/Coupon discounts are vary for different countries/states/location. Therefore incorporating this would incur a great accounting overhead.